{"id":83,"date":"2026-07-02T13:50:44","date_gmt":"2026-07-02T13:50:44","guid":{"rendered":"https:\/\/thetrainingrock.com\/dev\/?page_id=83"},"modified":"2026-07-08T19:57:40","modified_gmt":"2026-07-08T19:57:40","slug":"trust-repair-workshop","status":"publish","type":"page","link":"https:\/\/thetrainingrock.com\/dev\/trust-repair-workshop\/","title":{"rendered":"Trust Repair Workshop"},"content":{"rendered":"\n<section class=\"ttr-tr-hero\" aria-labelledby=\"tr-h1\">\n  <p class=\"ttr-tr-hero__breadcrumb\">What we offer <span>\/ Trust Repair Workshop<\/span><\/p>\n  <p class=\"ttr-eyebrow\">Conflict resolution for leadership teams<\/p>\n  <h1 class=\"ttr-tr-hero__h1\" id=\"tr-h1\">When leadership teams break down, the organisation pays the price.<\/h1>\n  <p class=\"ttr-tr-hero__body\">Fast, structured, and forensically honest, the Trust Repair Workshop gets even the most fractured leadership teams back to a place of genuine collaboration. Usually in under two days.<\/p>\n  <div class=\"ttr-tr-hero__ctas\">\n    <a href=\"\/dev\/contact\/\" class=\"ttr-btn-primary\">Book a call<\/a>\n    <a href=\"#workshop\" class=\"ttr-btn-secondary\">How it works<\/a>\n  <\/div>\n<\/section>\n\n\n\n<div class=\"ttr-tr-opening\">\n  <blockquote>\n    <p class=\"ttr-tr-opening__text\">&#8220;You were my last resort. I thought I would have to let some of them go, unconvinced that even you could get them to see eye-to-eye. Now they&#8217;re functioning together. I can&#8217;t believe they&#8217;re the same team.&#8221;<\/p>\n    <footer class=\"ttr-tr-opening__attr\"><strong>Trevor Mapondera<\/strong> \u00b7 CEO, Catalyst Care Group<\/footer>\n  <\/blockquote>\n<\/div>\n\n\n\n<section class=\"ttr-tr-sec-white\" aria-labelledby=\"tr-problem-heading\">\n  <p class=\"ttr-eyebrow\">The problem<\/p>\n  <h2 class=\"ttr-section-h2\" id=\"tr-problem-heading\">Healthy disagreement among leaders is a sign of a good team.<\/h2>\n  <p class=\"ttr-tr-body\">You want people who challenge one another. Who voice uncomfortable truths, hold each other accountable, and bring competing perspectives to the table. That tension, when it&#8217;s productive, is exactly what good leadership culture looks like.<\/p>\n  <p class=\"ttr-tr-body\">But there&#8217;s a point at which productive tension becomes something else entirely. When the same disagreements keep surfacing without resolution. When the dynamic between two people starts to shape every room they&#8217;re both in. When the people around them are managing the relationship rather than doing their work.<\/p>\n  <p class=\"ttr-tr-body\">That&#8217;s when the organisation starts to pay.<\/p>\n<\/section>\n\n\n\n<section class=\"ttr-tr-sec-bg\" aria-labelledby=\"tr-signs-heading\">\n  <p class=\"ttr-eyebrow\">What unresolved conflict looks like<\/p>\n  <h2 class=\"ttr-section-h2\" id=\"tr-signs-heading\">The signs are rarely subtle.<\/h2>\n  <div class=\"ttr-tr-signs\">\n    <div class=\"ttr-tr-sign\">\n      <div class=\"ttr-tr-sign__dot\" aria-hidden=\"true\"><\/div>\n      <p class=\"ttr-tr-sign__text\">Two teams brought together who reject the change and cannot function as one.<\/p>\n    <\/div>\n    <div class=\"ttr-tr-sign\">\n      <div class=\"ttr-tr-sign__dot\" aria-hidden=\"true\"><\/div>\n      <p class=\"ttr-tr-sign__text\">Personality clashes that create a hostile atmosphere for everyone in proximity, not just those directly involved.<\/p>\n    <\/div>\n    <div class=\"ttr-tr-sign\">\n      <div class=\"ttr-tr-sign__dot\" aria-hidden=\"true\"><\/div>\n      <p class=\"ttr-tr-sign__text\">Roles and authority left undefined, creating power struggles where collaboration should be.<\/p>\n    <\/div>\n    <div class=\"ttr-tr-sign\">\n      <div class=\"ttr-tr-sign__dot\" aria-hidden=\"true\"><\/div>\n      <p class=\"ttr-tr-sign__text\">Disagreements that reach no resolution and quietly stall projects.<\/p>\n    <\/div>\n    <div class=\"ttr-tr-sign\">\n      <div class=\"ttr-tr-sign__dot\" aria-hidden=\"true\"><\/div>\n      <p class=\"ttr-tr-sign__text\">Fundamental disrespect for different approaches, specialisms, or priorities.<\/p>\n    <\/div>\n    <div class=\"ttr-tr-sign\">\n      <div class=\"ttr-tr-sign__dot\" aria-hidden=\"true\"><\/div>\n      <p class=\"ttr-tr-sign__text\">Individuals whose ego has become the dominant force in every room.<\/p>\n    <\/div>\n  <\/div>\n  <p class=\"ttr-tr-body-italic\">Left long enough, unresolved conflict does one of two things: it erupts, or it settles into a cold, silent dysfunction that drains everyone and quietly hollows out performance.<\/p>\n<\/section>\n\n\n\n<div class=\"ttr-tr-pull\" aria-label=\"What conflict feels like\">\n  <div class=\"ttr-tr-pull__item\">\n    <p class=\"ttr-tr-pull__text\">&#8220;I&#8217;ve felt dreadful. It&#8217;s been going on for months and I&#8217;ve taken it personally.&#8221;<\/p>\n  <\/div>\n  <div class=\"ttr-tr-pull__item\">\n    <p class=\"ttr-tr-pull__text\">&#8220;It&#8217;s been exhausting and made me question myself and my abilities.&#8221;<\/p>\n  <\/div>\n  <div class=\"ttr-tr-pull__item\">\n    <p class=\"ttr-tr-pull__text\">&#8220;It drained my energy and found it very distracting.&#8221;<\/p>\n  <\/div>\n<\/div>\n\n\n\n<section class=\"ttr-tr-sec-white\" aria-labelledby=\"tr-internal-heading\">\n  <p class=\"ttr-eyebrow\">Why internal attempts often don&#8217;t work<\/p>\n  <h2 class=\"ttr-section-h2\" id=\"tr-internal-heading\">Most organisations try to manage it internally first.<\/h2>\n  <p class=\"ttr-tr-body\">HR conversations. Mediated check-ins. Promises to &#8220;sort it out&#8221; that dissolve within a week. Sometimes these work. More often, they address the surface without touching the dynamic underneath.<\/p>\n  <p class=\"ttr-tr-body\">That doesn&#8217;t mean the situation is beyond repair. It means something different is needed, a space where people feel safe enough to be honest, where what&#8217;s actually driving the conflict gets named, and where everyone in the room genuinely feels heard.<\/p>\n<\/section>\n\n\n\n<section class=\"ttr-tr-sec-bg\" aria-labelledby=\"tr-what-heading\">\n  <p class=\"ttr-eyebrow\">What we do<\/p>\n  <h2 class=\"ttr-section-h2\" id=\"tr-what-heading\">After months, sometimes years, of leaders at loggerheads, we can get them moving again.<\/h2>\n  <p class=\"ttr-tr-body\">In a matter of days, we can:<\/p>\n  <div class=\"ttr-tr-outcomes\">\n    <div class=\"ttr-tr-outcome\">\n      <div class=\"ttr-tr-outcome__num\" aria-hidden=\"true\">1<\/div>\n      <div>\n        <h3 class=\"ttr-tr-outcome__h\">Resolve what feels unresolvable<\/h3>\n        <p class=\"ttr-tr-outcome__p\">Surface the actual source of the conflict, not just its presenting symptoms.<\/p>\n      <\/div>\n    <\/div>\n    <div class=\"ttr-tr-outcome\">\n      <div class=\"ttr-tr-outcome__num\" aria-hidden=\"true\">2<\/div>\n      <div>\n        <h3 class=\"ttr-tr-outcome__h\">Reach genuine agreement<\/h3>\n        <p class=\"ttr-tr-outcome__p\">Not the polite nod that lasts a fortnight. A real shift in how people relate to one another.<\/p>\n      <\/div>\n    <\/div>\n    <div class=\"ttr-tr-outcome\">\n      <div class=\"ttr-tr-outcome__num\" aria-hidden=\"true\">3<\/div>\n      <div>\n        <h3 class=\"ttr-tr-outcome__h\">Move forward as a functioning team<\/h3>\n        <p class=\"ttr-tr-outcome__p\">With the tools to address future tension before it compounds into the same situation.<\/p>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n\n<section class=\"ttr-tr-sec-white\" id=\"workshop\" aria-labelledby=\"tr-workshop-heading\">\n  <p class=\"ttr-eyebrow\">The workshop<\/p>\n  <h2 class=\"ttr-section-h2\" id=\"tr-workshop-heading\">Trust Repair Workshop<\/h2>\n  <div class=\"ttr-tr-detail-grid\">\n\n    <div class=\"ttr-tr-detail-box\">\n      <p class=\"ttr-tr-detail-h\">Format<\/p>\n      <ul class=\"ttr-tr-detail-list\">\n        <li>Up to 10 people<\/li>\n        <li>One or two days, face to face<\/li>\n        <li>1:1 call with every participant beforehand<\/li>\n        <li>Follow-up session at six weeks<\/li>\n        <li>Tailored to your specific situation<\/li>\n      <\/ul>\n    <\/div>\n\n    <div class=\"ttr-tr-detail-box bg\">\n      <p class=\"ttr-tr-detail-h\">Why it works<\/p>\n      <ul class=\"ttr-tr-detail-list\">\n        <li>Everyone has a 1:1 with Jo before the room opens, so nobody arrives unprepared or ambushed<\/li>\n        <li>Jo has worked with teams on the brink of complete breakdown. Nothing surprises her and she doesn&#8217;t flinch<\/li>\n        <li>Both parties feel genuinely heard, not just managed. That&#8217;s usually what was missing<\/li>\n        <li>It surfaces what&#8217;s actually driving the conflict, not just what&#8217;s presenting on the surface<\/li>\n        <li>It doesn&#8217;t end when the workshop does. The team leaves with something real to work with going forward<\/li>\n      <\/ul>\n    <\/div>\n\n  <\/div>\n<\/section>\n\n\n\n\n\n<section class=\"ttr-tr-sec-bg\" aria-labelledby=\"tr-ba-heading\">\n  <p class=\"ttr-eyebrow\">What participants say<\/p>\n  <h2 class=\"ttr-section-h2\" id=\"tr-ba-heading\">Before and after.<\/h2>\n  <table class=\"ttr-tr-table\">\n    <thead>\n      <tr>\n        <th scope=\"col\">Before the workshop<\/th>\n        <th scope=\"col\">After the workshop<\/th>\n      <\/tr>\n    <\/thead>\n    <tbody>\n      <tr>\n        <td>&#8220;I felt anxious and apprehensive about spending the whole day together.&#8221;<\/td>\n        <td>&#8220;I feel positive, excited, and hopeful.&#8221;<\/td>\n      <\/tr>\n      <tr>\n        <td>&#8220;Dreadful. It&#8217;s been going on for months and I&#8217;ve taken it personally.&#8221;<\/td>\n        <td>&#8220;Really positive. I was worried I couldn&#8217;t forgive, I can, and I will.&#8221;<\/td>\n      <\/tr>\n      <tr>\n        <td>&#8220;Apprehensive, but hopeful we can find a way forward.&#8221;<\/td>\n        <td>&#8220;We finally had time to communicate. I feel reassured and optimistic.&#8221;<\/td>\n      <\/tr>\n      <tr>\n        <td>&#8220;Anxious that a mutual resolution wouldn&#8217;t be agreed.&#8221;<\/td>\n        <td>&#8220;I&#8217;m excited for what the team can achieve together.&#8221;<\/td>\n      <\/tr>\n    <\/tbody>\n  <\/table>\n<\/section>\n\n\n\n<div class=\"ttr-tr-hate\">\n  <h2 class=\"ttr-tr-hate__h\">Your team will not thank you for bringing them into this room.<\/h2>\n  <p class=\"ttr-tr-hate__sub\">Until they do.<\/p>\n<\/div>\n\n\n\n<section class=\"ttr-tr-testis\" aria-labelledby=\"tr-testi-heading\">\n  <p class=\"ttr-eyebrow\">What people say<\/p>\n  <div class=\"ttr-tr-testi-grid\">\n    <div class=\"ttr-tr-tq\">\n      <div class=\"ttr-tr-tq__bar\" aria-hidden=\"true\"><\/div>\n      <p class=\"ttr-tr-tq__text\">&#8220;Jo managed the room with a lot of fiery characters.&#8221;<\/p>\n    <\/div>\n    <div class=\"ttr-tr-tq\">\n      <div class=\"ttr-tr-tq__bar\" aria-hidden=\"true\"><\/div>\n      <p class=\"ttr-tr-tq__text\">&#8220;I would not have trusted anyone else.&#8221;<\/p>\n    <\/div>\n    <div class=\"ttr-tr-tq\">\n      <div class=\"ttr-tr-tq__bar\" aria-hidden=\"true\"><\/div>\n      <p class=\"ttr-tr-tq__text\">&#8220;Nothing short of exemplary.&#8221;<\/p>\n    <\/div>\n    <div class=\"ttr-tr-tq\">\n      <div class=\"ttr-tr-tq__bar\" aria-hidden=\"true\"><\/div>\n      <p class=\"ttr-tr-tq__text\">&#8220;Thank you for holding up the mirror for all of us.&#8221;<\/p>\n    <\/div>\n    <div class=\"ttr-tr-tq\">\n      <div class=\"ttr-tr-tq__bar\" aria-hidden=\"true\"><\/div>\n      <p class=\"ttr-tr-tq__text\">&#8220;I felt safe, comfortable, and ready to be myself without any fear of judgement.&#8221;<\/p>\n    <\/div>\n    <div class=\"ttr-tr-tq\">\n      <div class=\"ttr-tr-tq__bar\" aria-hidden=\"true\"><\/div>\n      <p class=\"ttr-tr-tq__text\">&#8220;Everything truly is possible when we put our egos aside and have the real conversations.&#8221;<\/p>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n\n<section class=\"ttr-tr-cta\" aria-labelledby=\"tr-cta-heading\">\n  <p class=\"ttr-eyebrow\">Ready to begin?<\/p>\n  <h2 class=\"ttr-tr-cta__h\" id=\"tr-cta-heading\">Don&#8217;t wait for it to get worse.<\/h2>\n  <p class=\"ttr-tr-cta__p\">The longer unresolved conflict is left, the greater the damage, to individuals, to teams, and to the organisation as a whole. The moment the dynamic becomes disruptive is the moment to act. Get in touch and we&#8217;ll tell you honestly whether we can help, and how quickly.<\/p>\n  <a href=\"\/dev\/contact\/\" class=\"ttr-btn-primary\">Book a call<\/a>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>What we offer \/ Trust Repair Workshop Conflict resolution for leadership teams When leadership teams break down, the organisation pays the price. Fast, structured, and forensically honest, the Trust Repair Workshop gets even the most fractured leadership teams back to a place of genuine collaboration. Usually in under two days. Book a call How it works &#8220;You were my last resort. I thought I would have to let some of them go, unconvinced that even you could get them to see eye-to-eye. Now they&#8217;re functioning together. I can&#8217;t believe they&#8217;re the same team.&#8221; Trevor Mapondera \u00b7 CEO, Catalyst Care Group The problem Healthy disagreement among leaders is a sign of a good team. You want people who challenge one another. &#8230; <a title=\"Trust Repair Workshop\" class=\"read-more\" href=\"https:\/\/thetrainingrock.com\/dev\/trust-repair-workshop\/\" aria-label=\"Read more about Trust Repair Workshop\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-83","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/thetrainingrock.com\/dev\/wp-json\/wp\/v2\/pages\/83","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/thetrainingrock.com\/dev\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/thetrainingrock.com\/dev\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/thetrainingrock.com\/dev\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/thetrainingrock.com\/dev\/wp-json\/wp\/v2\/comments?post=83"}],"version-history":[{"count":6,"href":"https:\/\/thetrainingrock.com\/dev\/wp-json\/wp\/v2\/pages\/83\/revisions"}],"predecessor-version":[{"id":319,"href":"https:\/\/thetrainingrock.com\/dev\/wp-json\/wp\/v2\/pages\/83\/revisions\/319"}],"wp:attachment":[{"href":"https:\/\/thetrainingrock.com\/dev\/wp-json\/wp\/v2\/media?parent=83"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}