![\"we](\"https:\/\/thetrainingrock.com\/dev\/wp-content\/uploads\/2025\/09\/we-need-to-talk-300x300.png\")
<\/p>\n<\/p>\n
We need to talk. Literally.<\/p>\n
I\u2019ve had so many conversations (ok, arguments) with my kids about using their phones to do the most shocking thing of all\u2026<\/p>\n
Actually call someone.<\/p>\n
You know, a real, human-to-human, live, in-the-moment conversation. They resist it. <\/p>\n
I\u2019ve always blamed it on the generational thing, thinking this just affects people whose year of birth starts with a 2.<\/p>\n
But honestly? It\u2019s not just them.<\/p>\n
Somewhere along the line, we all decided that typing was safer\/easier\/quicker\/more convenient than talking.<\/p>\n
Instead of picking up the phone, we fire off an email (or a Teams message, Slack ping, insert-your-platform-here). <\/p>\n
Written words will always lack the tone, nuance, and connection of an actual conversation.<\/p>\n
Especially when there\u2019s conflict.<\/p>\n
You know the drill:
\nDraft the spiciest email you can.
\nHit send.
\nSit back smugly thinking, \u201cHa! Winning.\u201d (👋 Hello, Cheetah)
\nUntil their reply lands\u2026 spicier.<\/p>\n
Or maybe you\u2019re the Ostrich – you avoid the call because it feels awkward, so you hide behind your keyboard instead. #conflictavoidance<\/p>\n
Or perhaps you\u2019re the Dog – you want to be kind, so you soften the email to the point where nobody really knows what you\u2019re trying to say. 🐕 #clarityiskind<\/p>\n
Either way, the result is the same: you\u2019re not resolving anything.<\/p>\n
And it\u2019s not just one industry, or just \u201ckids these days.\u201d <\/p>\n
I\u2019m seeing this talk-avoidance right across sectors. Maybe it\u2019s the hangover from remote working post-Covid. Maybe we\u2019ve just got lazy. Or maybe it\u2019s because schools don\u2019t tend to teach one of the most essential leadership skills of all: conflict resolution.<\/p>\n
But we show up differently when we\u2019re in a live conversation.<\/p>\n
We’re much more tuned in to how our words land.<\/p>\n
We get instant feedback, which reduces misunderstandings.<\/p>\n
And we\u2019re less likely to dehumanise the other person (it\u2019s a lot harder to be savage when they are right there).<\/p>\n
Typing creates distance. Talking creates connection. Always has, always will.<\/p>\n
Whatever the reason, the need to actually talk to each other will never go away. On the phone, or ideally face to face. #humanconnection<\/p>\n
Because here\u2019s the brutal truth: this is the number one reason I get called in for a Trust Repair Workshop. Relationships have broken down, stress levels are through the roof and the bottom line is it’s costing the organisation money. <\/p>\n
And it’s not because leaders don\u2019t know the strategy. It’s not because people aren\u2019t clever. It’s because they\u2019ve stopped talking to each other.<\/p>\n
Instead, they\u2019re hiding behind keyboards. Or worse, replacing words with eye rolls, tuts, and sighs. <\/p>\n
So here\u2019s my plea (ok, my rant):<\/p>\n
Pick. Up. The. Phone.<\/p>\n
Two minutes of human conversation beats two weeks of passive-aggressive email tennis, every time.<\/p>\n
Because clarity is kind. Connection is human. And trust isn\u2019t built behind a screen.<\/p>\n
So, who do you need to call, not email, today?<\/p>\n
Rock on.<\/p>\n","protected":false},"excerpt":{"rendered":"
We need to talk. Literally. I\u2019ve had so many conversations (ok, arguments) with my kids about using their phones to do the most shocking thing of all\u2026 Actually call someone. You know, a real, human-to-human, live, in-the-moment conversation. They resist it. I\u2019ve always blamed it on the generational thing, thinking this just affects people whose year of birth starts with a 2. But honestly? It\u2019s not just them. Somewhere along the line, we all decided that typing was safer\/easier\/quicker\/more convenient than talking. Instead of picking up the phone, we fire off an email (or a Teams message, Slack ping, insert-your-platform-here). Written words will always lack the tone, nuance, and connection of an actual conversation. Especially when there\u2019s conflict. You know … Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-8585","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/thetrainingrock.com\/dev\/wp-json\/wp\/v2\/posts\/8585","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/thetrainingrock.com\/dev\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/thetrainingrock.com\/dev\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/thetrainingrock.com\/dev\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/thetrainingrock.com\/dev\/wp-json\/wp\/v2\/comments?post=8585"}],"version-history":[{"count":0,"href":"https:\/\/thetrainingrock.com\/dev\/wp-json\/wp\/v2\/posts\/8585\/revisions"}],"wp:attachment":[{"href":"https:\/\/thetrainingrock.com\/dev\/wp-json\/wp\/v2\/media?parent=8585"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/thetrainingrock.com\/dev\/wp-json\/wp\/v2\/categories?post=8585"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/thetrainingrock.com\/dev\/wp-json\/wp\/v2\/tags?post=8585"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}