You’re Making it Worse
You know that relationship where you’ve explained yourself multiple times… and they still don’t see it your way? You leave those conversations thinking you’ve been clear, and yet you end up right back where you started. When I’m brought in to help resolve conflict, there’s a moment early on that I’ve come to expect. It usually starts with someone saying, “Can I just explain what’s actually happened…” and then off they go. Detailed, well thought through, often completely justified. You can see the logic, you can understand the frustration, and in many cases, you can absolutely see why they believe they’re right. Very quickly, it becomes clear what they’re really looking for. They’re not looking to understand their impact. They’re … Read more