Clarity is kind
Hands up if you enjoy having tricky conversations…. Yeah, thought not. Telling someone that their performance isn’t good enough, or that they didn’t get the job, or that there’s been a client complaint against them and so on, isn’t usually at the top of our ‘want to do’ list. And if you’ve got some Dog traits (go here if you’ve no idea what I’m talking about) then you may have a tendency to skim over the uncomfortable bits and focus on the good news. Why? Because we don’t want to upset the other person, or we don’t want an argument or we feel bad or….. What we tend to forget is that if the boot were on the other foot, … Read more